Quick Answers to Your Questions

Explore our FAQ page for quick answers to common questions about our IT solutions, services, and support. Whether you’re curious about network security, data storage, or technical assistance, we’ve got the information you need to keep your business running smoothly.

General Questions

What services does Triztech offer?

We provide a range of IT services including network solutions, data storage, virtualization, IT consulting, and technical support tailored to businesses of all sizes.

What industries do you specialize in?

We work with a variety of industries including manufacturing, finance, legal, and technology, helping businesses implement cost-effective IT solutions.

How do I get started with your services?

Simply contact us via our website or call us to schedule a consultation. Our team will assess your needs and provide a tailored solution.

Network Solutions

What network solutions do you offer?

We provide both wired and wireless network solutions, including network security, with products from Fortinet, Netgate, and more.

How secure are your network solutions?

Our solutions include advanced firewalls, intrusion detection, and encryption, ensuring your network is protected from cyber threats.

Data Storage

What data storage solutions do you recommend?

We offer TrueNAS Open Storage and Synology solutions that are scalable, secure, and designed to fit the needs of SMEs and large enterprises.

Can you help with data backups and recovery?

Yes, we offer reliable backup and recovery solutions to ensure that your critical data is safe and quickly recoverable in case of any system failure or data loss.

Virtualization

What are the benefits of virtualization?

Virtualization reduces hardware costs, optimizes resource utilization, and improves disaster recovery, allowing your business to run more efficiently.

Which virtualization technologies do you use?

We specialize in Proxmox and Debian virtualization technologies to create flexible, scalable IT environments.

IT Consulting and Support

Do you offer IT consulting services?

Yes, we provide IT consulting services to help businesses plan, implement, and manage their digital transformation projects.

What kind of support do you offer after deployment?

We provide ongoing technical support, including system monitoring, troubleshooting, and post-sales support to ensure your IT systems operate smoothly.

Technical Support

How do I reach your support team?

You can reach our support team through email, phone, or our website contact form. We offer fast, reliable support to keep your systems running.

What is your response time for support requests?

Our response time depends on the service agreement, but we aim to address critical issues as quickly as possible, typically within a few hours.

Billing and Contracts

How is your pricing structured?

Our pricing depends on the services provided and the scope of the project. We offer flexible pricing options to meet the needs of both SMEs and larger enterprises.

Do you offer long-term contracts?

Yes, we offer both long-term and project-based contracts depending on your business needs.